This company did not pull permits for install, our $9,500 system has never functioned properly, technicians have been out multiple times, the owner takes no responsibility, and when something is wrong everything gets passed from person to person. It has been almost a year (install last December), calls to the attorney general, to NYSERDA, and our lawyer to even get this fixed. We still haven’t seen any compensation, and someone came today to fix it supposedly once and for all, the tech Sean is the only decent person in the entire company.
Very good service overall. Made a kept an initial appointment promptly, very friendly techs (Mark and Jim), made good recommendations, followed up as scheduled with an additional service call. Very professional & friendly. Not cheap but we got what we paid for and are very pleased.
Highly recommend, furnace stop working and while everyone said I would have to wait til Monday with no heat and small kids in the house, they came in a timely manner that day. The gentleman Brandon that came was very professional and pleasant and had it fixed in a few minutes
I have 4 properties serviced by A Johnson. They are knowledgeable, prompt, and professional. Mike is a terrific technician and always friendly. Sean has also been excellent in the service and knowledge he has provided.
Mike and his assist did a great job fixing the pipe under my kitchen sink. A bit pricey ($225) but at least it got fixed, and Mike was honest in telling me that my septic was backed up, which I had pumped out today....and that cost was very very reasonable.