Arthur
Arthur

5 out of 5 stars

posted 1 month ago

Sean was excellent. He arrived earlier than scheduled. He provided me with several options. Once I decided on the course of action, Sean proceed with the work in a professional and timely basis. Sean was courteous, professional and efficient. I would highly recommend Sean.

Phil Dixon
Phil Dixon

5 out of 5 stars

posted 3 months ago

Slept in Saturday morning and woke up to a cold house the day before the big snowstorm. Good luck trying to get someone to repair the furnace if you don't have a maintenance agreement. Called half a dozen furnace repair companies but all of them refused to help. Except A. Johnson Plumbing and Heating. Yes, there was an added expense since I wasn't already a customer of there's but they were willing to send someone out that day; more than any other company was willing to do.
They had Sean out here within a few hours. Sean was friendly and efficient. He explained exactly what was needed and why. He presented 3 estimates: good, better and best and clearly explained the difference. There was a fair amount of corrosion and some parts that needed replacing so I went with the top option. Best to get it done right the first time. He already had all the parts he needed and a couple of hours later the furnace was up and running.
And I learned my lesson. I also went with the annual maintenance agreement as I never want to face worry and danger of having no heat during a weekend when temps were expected to drop into single digits with high winds.

Michelle Moran
Michelle Moran

5 out of 5 stars

posted 2 months ago

Sean was professional, polite and a pleasure to deal with. He arrived exactly on time, gave an accurate assessment of the time to complete the work and did a beautiful job! I would recommend him to anyone!

Pirate Tom
Pirate Tom

5 out of 5 stars

posted 4 months ago

This place I rate 5 stars. On time, and did a great job. They unclogged my sewer feed, replaced a 75gal hot water heater and then sent over a cleanup crew to get rid of knee deep standing water from the sewer backup. Did a great job and were nothing but understanding and nice the whole time. They're my go to plumbers from now on. The technician they sent out was Mike and he is a pro.

Phil Suffredini
Phil Suffredini

2 out of 5 stars

posted 1 month ago

First off . Mike is a true professional I have been dealing with him for a number of years. The new pricing methodology is frustrating. A repair to my furnace is constituted by the price of the product and installation as well as two on site visits at $70/ visit plus a 30 minute diagnostic at $99. That is $240 before the actual repair is made. Got to say that is extreme..may make me look for a new HVAC company