This place I rate 5 stars. On time, and did a great job. They unclogged my sewer feed, replaced a 75gal hot water heater and then sent over a cleanup crew to get rid of knee deep standing water from the sewer backup. Did a great job and were nothing but understanding and nice the whole time. They're my go to plumbers from now on. The technician they sent out was Mike and he is a pro.
Sean did an excellent job! I like the fact that he explains what needs to be done and gets right to the job. Very friendly and helpful.
This company did not pull permits for install, our $9,500 system has never functioned properly, technicians have been out multiple times, the owner takes no responsibility, and when something is wrong everything gets passed from person to person. It has been almost a year (install last December), calls to the attorney general, to NYSERDA, and our lawyer to even get this fixed. We still haven’t seen any compensation, and someone came today to fix it supposedly once and for all, the tech Sean is the only decent person in the entire company.
Sean is always competent and honest never rushes does a very thorough job fixing whatever needs to be fixed and explains everything he's doing
Very good service overall. Made a kept an initial appointment promptly, very friendly techs (Mark and Jim), made good recommendations, followed up as scheduled with an additional service call. Very professional & friendly. Not cheap but we got what we paid for and are very pleased.